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What Happened to the Water in New Paltz?

Residents were under a "Do Not Drink" advisory for a week earlier this month. The response to the crisis tells us New York has learned from previous local water issues.

River Newsroom, New Paltz water
New York State deployed five water tankers and pallets of bottled water to assist New Paltz during its four-day "No Drink" advisory.
Photo: Roger Hannigan Gilson
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This article is copublished with The Other Hudson Valley, an independent news site.

The complaints started in earnest on February 8.

New Paltz residents detected something in their water. They posted on social media, talked to their neighbors, and phoned and messaged local officials describing an odor and taste like kerosene or natural gas.

A “Do Not Drink” advisory was issued on Monday, February 10, at about 9am. It was lifted just after midnight that Friday. The intervening hours saw local officials scrambling to alert residents and find the source of the problem, while coordinating with the state as it trucked in more than 50,000 gallons of potable water.

Recent water crises in Newburgh and Hoosick Falls were on their minds. Both of those communities struggled to have their voices heard, their problems addressed. Their crises appear to be more intractable than the one in New Paltz, but officials’ rapid response suggests the state has learned from the past.

Community Complaints

New Paltz Village mayor Tim Rogers says he received the first water complaint on Tuesday, February 4. A second came two days later. Over the weekend, they multiplied, and local officials began to act.

First came the advisory, which warned people not to drink the water nor use it for cooking or making ice. It applied to everyone in the village or town of New Paltz’s water districts, which includes SUNY New Paltz—between 12,000 and 15,000 people total, according to deputy mayor KT Tobin.

The village and town of New Paltz are distinct municipalities, but they get their water from the same place: four municipal reservoirs in the foothills of the Shawangunk Ridge. The reservoirs are replenished by rainwater coming off the ridge, but the one farthest down the slope—Reservoir Number Four—receives additional water from the Catskill Aqueduct, which also supplies water to High Falls, New Windsor, and 40 percent of New York City.

Town officials, including Mayor Rogers, initially feared the water might be tainted by recent work on the aqueduct, which was shut down from November 10 to January 27 so the New York City Department of Environmental Protection (DEP), which controls the aqueduct, could remove organic build-up and make repairs, according to the Shawangunk Journal. But the DEP said their normal testing showed nothing unusual, and no other community using the aqueduct reported strange odors or tastes, according to DEP spokesman Adam Bosch.

Nevertheless, the village had decided to shut off water from Reservoir Number Four late on Sunday night, February 9. It then called in a 6,000-gallon tanker to the village hall parking lot by 2pm on Monday, the first of several tankers brought in, though the rest came from the state.

River Newsroom, New Paltz waterCredit: Photo: Roger Hannigan Gilson
New Paltz resident David Caccamo fills up at a water tanker deployed by the village.

Meanwhile, the village contacted regional media outlets and posted updates on its website and social media. Tobin fielded constituents’ concerns, taking each batch into consideration for the next update.

“One of the advantages of social media is, if a lot people are asking the same question, we know we need to reiterate or revise or assess where we’re at,” she said.

School’s Out

SUNY New Paltz’s 8,000 students received notice of the water advisory through the campus-wide email system on the morning of February 9, according to three students. The next day, the university cancelled classes after 3:30pm and mandated all 2,800 on-campus students leave campus by noon the following day.

Two 6,000-gallon tankers were deployed to the campus by the state. One was used for drinking, while the other piped water into the dining hall so students unable to leave could still eat, albeit from a limited menu.

The decision was in part an attempt to take pressure off the surrounding community, according to a message sent to students, faculty, and staff by New Paltz president Donald Christian. The town’s four public schools were closed Tuesday due to the advisory, but reopened Wednesday after testing by the state Department of Health (DOH) found it was safe for students to return, though water fountains would be blocked off, according to a letter to parents by Interim Superintendent Bernard Josefsberg. Lenape Elementary School, which gets its water from wells, would provide water for cooking to the three other schools. Hundreds of dissatisfied parents signed a petition demanding the schools stay closed until all the water was deemed safe.

Testing the Water

The village collected samples from the first two houses to complain about the water, Rogers says. These and other samples taken in the following days were tested by the village’s water plant operator and the DOH. At least one came back positive for trace amounts of petroleum.

By nightfall on the advisory’s second day, some restaurants had reopened by using imported water to cook. But most students were gone. Mayor Rogers confirmed that on that morning, a DEC spill team had been dispatched to examine Reservoir Number Four after the village’s water treatment plant operator discovered a “sheen” on the reservoir. The cause was found later that night. Reservoir Number Four sits within 200 feet of the water treatment plant it feeds, which is undergoing a two-and-a-half year, $5.5-million upgrade. DEC workers and local officials discovered an underground fuel line leading from it to an oil tank had been damaged, according to the Governor’s Office. A photograph of the unearthed line reviewed by The River shows a completely severed tube with black sludge puddling around it.

River Newsroom, New Paltz waterCredit: Photo: Roger Hannigan Gilson
DEC employees and others at New Paltz’s Reservoir Number Four after a spill report was filed with the agency.

Town officials believe the line was severed last summer when a third-party contractor was installing pipes. The line returned unburnt oil to the tank from the treatment plant, so the heating system was not noticeably affected when the heat was turned on in the fall and the line began to leak, according to Rogers.

A “few hundred gallons” likely drained into the surrounding earth before oozing into the reservoir, he says.

This reservoir was cut off Sunday while town officials were theorizing the malodorous water was from the Catskill Aqueduct, and the tainted water stopped entering the system, according to Rogers. The municipal water lines were flushed out, and none of the 11 samples collected afterward had detectable levels of petroleum products when they were tested by the DOH, according to Ulster County executive Pat Ryan.

The water advisory was lifted just after midnight on Thursday, and residents woke up on Friday to the good news.

We’re Going to Be Dealing With This for a Long Time”

New Paltz is now receiving its water from the three other municipal reservoirs and the Catskill Aqueduct, as remediation begins on Reservoir Number Four.

“We’re going to be dealing with this for a long time,” Rogers says.

The DEC was taking soil samples from the area to see where the oil had traveled, and the holding ponds connected to the plant still need to be cleaned, he says. It was unknown how long the repairs would take until tests came back.

“There’s certainly a scenario where the oil just stays within this tight little area, and they can scoop it out,” Rogers says. He noted, however, another scenario in which the oil infiltrated bedrock and entered the aquifer, which may be connected to wells.

“The jury’s still out,” Rogers says. “We don’t know until they dig.”

There is also the question of who will pay for all this. Remediation for fuel spills is the responsibility of the landowner. New Paltz had the option of remediating the site themselves, then litigating with the third-party contractor for reimbursement. It instead chose to hand the job over to the state, which bankrolls the cleanup through a DEC spill fund. The catch is that the fund must be reimbursed.

River Newsroom, New Paltz waterCredit: Photo: Roger Hannigan Gilson
New Paltz mayor Tim Rogers speaks to reporters outside village hall about locating a damaged oil line near a local reservoir.

The village couldn’t have afforded the cleanup and would have had to issue bonds, according to Rogers. State Attorney General Letitia James will decide who is responsible for the leak. That party will have to reimburse the spill fund.

“Clearly, our hope is that the contractor’s insurance company pays for it,” Rogers says. He didn’t know if the responsible party would have to refund the state for the 50,000 gallons of water trucked in.

New Paltz vs. Hoosick Falls vs. Newburgh

The situation in New Paltz can be readily compared to the water crises in two other New York communities, as well as the long-running crisis in Flint, Michigan.

“I think anyone involved in water is like, ‘We don’t want to be Flint, we don’t want to be the PFOA situation, we didn’t want to be Newburgh,’” Rogers says.

The water crisis in Hoosick Falls began when two residents started testing water samples in the summer of 2014 after observing what they thought were elevated rates of cancer in the community.

The tests showed elevated levels of perfluorooctanoic acid (PFOA), but it took another year for Saint-Gobain Performance Plastics, which produced the chemical, to test the water below its plant, and an additional six months for the EPA to advise residents of the village to not drink tap water, according to the Associated Press.

Elevated levels of perfluorooctane sulfonate were found near Newburgh’s water supply in March 2016. The chemical came from fire-fighting foam used at the nearby Stewart Air National Guard Base, but the DOH didn’t start offering to test resident’s for the chemical until October, according to the Times-Herald Record.

The major factor between response times in these crises and the one in New Paltz seems to be simple: The impurity in New Paltz’s water could be smelled and tasted, whereas the impurities in the other two communities could only be detected via testing. Additionally, the SUNY campus was a second voice alongside the village’s in getting the state to respond quickly.

New York may also have learned its lesson from the earlier crises. In 2017, the state passed the $2.5 billion Clean Water Infrastructure Act, which included $1.5 billion in grants for local governments to improve their water infrastructure.

Congressman Antonio Delgado, whose district includes Hoosick Falls, has also been pushing for the federal government to address chemicals in tap water. He sponsored a bill to get PFAS chemicals included on the EPA’s Toxics Release Inventory; the bill was passed as part of the National Defense Authorization Act last year.

Mayor Rogers said Monday the village had not seen any tainted water since the advisory was lifted four days earlier.

“I heard some grumbling on Facebook” about the water still tasting odd, Rogers says, so he released a statement saying anyone who still had concerns should contact the New Paltz Department of Public Works at (845)-255-1980, and a sample will be collected and tested.

No one has yet called.

Roger Hannigan Gilson is a Hudson Valley journalist and humorist. A former crime reporter for the Register Star, he now runs the news site The Other Hudson Valley.